{"_meta":{"name":"Products and Sizing","schema":"https://clarks.com/hierarchy/h-url-manager.json","hierarchy":{"parentId":"d9a21230-ad95-48fb-be03-9f1610d90456","root":false},"deliveryId":"dcf9f329-ec5c-40c2-9382-446f011adc59"},"urlSlug":"/products-and-sizing","breadcrumb":{"_meta":{"schema":"https://clarks.com/hierarchy/h-breadcrumb.json","name":"Ordering Breadcrumb","deliveryId":"19abecab-1b21-443b-8d59-1dfa2bc26a8f","hierarchy":{"root":true}},"title":"Ordering"},"content":[{"_meta":{"schema":"https://clarks.com/slot/s-hygiene-page-layout.json","name":"Hygiene Page Layout Slot - products & sizing","deliveryId":"e88aad01-b15b-413d-a8c0-805039ca3842"},"seoMeta":{"robots":{"tag":"index, follow"},"pageDescription":"Everything you need to find the right shoes in the right size","pageTitle":"Products and Sizing | Clarks"},"mainHeading":"Products and SIzing","slotContent":{"LeftContent":{"_meta":{"schema":"https://clarks.com/content/c-hygiene-page-navigation-links.json","name":"Hygiene Page Navigation Links - products & Sizing","deliveryId":"eb232aa0-ae85-4346-8a9f-130c299c6f7e"},"displayOption":"Icon/Image with Bodytext","heading":null,"isSideNavigationLink":true,"hygienePageNavigationLinks":[{"image":{"image":{"_meta":{"schema":"http://bigcontent.io/cms/schema/v1/core#/definitions/image-link"},"id":"045c3e29-bd32-4c11-b901-d0aff1a991d4","name":"next-day","endpoint":"clarks","defaultHost":"cdn.media.amplience.net"},"assetType":"static","useOriginalSize":false},"bodyText":"Book a Kids In-Store Fitting","link":{"internalLink":"measureandfit-in-store"}},{"image":{"image":{"_meta":{"schema":"http://bigcontent.io/cms/schema/v1/core#/definitions/image-link"},"id":"6177cb15-f5ad-48b0-9f62-4b6a2ccf72c3","name":"sizing","endpoint":"clarks","defaultHost":"cdn.media.amplience.net"},"assetType":"static","useOriginalSize":false},"bodyText":"Clarks Size Guide","link":{"internalLink":"fitguide"}},{"image":{"image":{"_meta":{"schema":"http://bigcontent.io/cms/schema/v1/core#/definitions/image-link"},"id":"f778e2e2-c327-4f15-9165-fc15ae815441","name":"Help@2x","endpoint":"clarks","defaultHost":"cdn.media.amplience.net"},"assetType":"static","useOriginalSize":false},"bodyText":"Adults Shoes FAQs","link":{"internalLink":"adults-faqs"}},{"image":{"image":{"_meta":{"schema":"http://bigcontent.io/cms/schema/v1/core#/definitions/image-link"},"id":"9f02f1cd-4831-452f-b517-41d9d36c3490","name":"comfort_3","endpoint":"clarks","defaultHost":"cdn.media.amplience.net"},"assetType":"static","useOriginalSize":false},"bodyText":"Kids Fitting Gauge","link":{"internalLink":"fitting-gauge-help"}},{"image":{"image":{"_meta":{"schema":"http://bigcontent.io/cms/schema/v1/core#/definitions/image-link"},"id":"f778e2e2-c327-4f15-9165-fc15ae815441","name":"Help@2x","endpoint":"clarks","defaultHost":"cdn.media.amplience.net"},"assetType":"static","useOriginalSize":false},"bodyText":"Kids Shoes FAQs","link":{"internalLink":"kids-faq"}},{"image":{"image":{"_meta":{"schema":"http://bigcontent.io/cms/schema/v1/core#/definitions/image-link"},"id":"7588cbb2-ef42-42fa-879e-5ffa04ebe858","name":"terms_3","endpoint":"clarks","defaultHost":"cdn.media.amplience.net"},"assetType":"static","useOriginalSize":false},"bodyText":"Shoe Care","link":{"internalLink":"shoe-care"}},{"image":{"image":{"_meta":{"schema":"http://bigcontent.io/cms/schema/v1/core#/definitions/image-link"},"id":"9cf4bcfe-e22e-4f3c-bbc3-5b89b9f9d82b","name":"thumbs-up","endpoint":"clarks","defaultHost":"cdn.media.amplience.net"},"assetType":"static","useOriginalSize":false},"bodyText":"Ratings & Reviews","link":{"internalLink":"ratings-and-reviews"}},{"image":{"image":{"_meta":{"schema":"http://bigcontent.io/cms/schema/v1/core#/definitions/image-link"},"id":"633d387d-8cdc-416b-bacc-979fcddbc46c","name":"phone","endpoint":"clarks","defaultHost":"cdn.media.amplience.net","mimeType":"image/svg+xml"},"assetType":"static","useOriginalSize":true},"bodyText":"Contact Us","link":{"internalLink":"contact-us"}}]},"RightContent":{"pageContent":[{"_meta":{"schema":"https://clarks.com/content/c-simple-accordions.json","name":"Simple Accordions - products & sizing","deliveryId":"610d4927-56d2-4231-91e3-00fc930e8e16"},"heading":"Products & Sizing FAQs","accordions":[{"accordionHeading":"What's the difference between 'measuring' and 'fitting'?","accordionBody":[{"richText":"Measuring involves checking the length and width of your feet and is used as a starting point to determine the size of shoe needed. Measuring is half of the process of finding a well-fitting shoe and should be done in conjunction with fitting.\n\nFitting involves trying on a shoe and checking it’s the right size and shape. In a Clarks Store, fitting includes measuring the foot to get a good idea of the size before the fitting process. Clarks checks six points of fitting to find the most comfortable fit.\n\n[Book a Kids' Fitting](/en-ie/measureandfit-in-store) in one of our Clarks Stores or measure and fit at home using our measuring gauge and fitting instructions. See our [Kids’ Fitting section](/en-ie/measureandfit-at-home) for more information."}],"accordionAnchorId":"measure-and-fit"},{"accordionHeading":"The shoe size I ordered for my child, based on measurements using the Foot Gauge, didn't fit. Why is this?","accordionBody":[{"richText":"Following our Measure + Fit guide using our Gauge is a great start to getting your child’s Clarks shoe size and fit right.\n\nHowever, it’s key to bear in mind that the styling, construction and materials of individual styles can affect how they fit.\n\nIf you want to make sure your child’s feet measurements and shoe fit are spot on or would like help choosing their perfect pair, we always recommend popping into your local Clarks store, where our trained fitters are always happy to help.\n\n[Find a Store near you](/en-ie/store-locator)"}],"accordionAnchorId":"foot-gauge-help"},{"accordionHeading":"I bought shoes for my child after using the gauge but they are uncomfortable. What is your returns policy?","accordionBody":[{"richText":"Measuring and fitting shoes can be a little tricky, as the style, material and construction of shoes can affect the way they fit feet.\n\nSo, if you’re having a little trouble finding their perfect fit, we recommend popping into a Clarks store with your child and their new shoes. Our expert fitters can confirm the correct size for the style you’re after and exchange any unworn shoes that weren’t quite right.\n\nYou can also [Book a Kids Fitting](en-ie/measureandfit-in-store) to avoid the queue.\n\nStore visit not convenient? You can also return unworn shoes in their original packaging within 30 days for a refund. Please see [How to make a Return](en-ie/returns-and-refunds)."}],"accordionAnchorId":"returns-policy"},{"accordionHeading":"My child’s feet are significantly different sizes. What should I do?","accordionBody":[{"richText":"If your feet are significantly different sizes, or there is more than a 10mm difference between the length of your child's feet, we recommend visiting your local Clarks store where we offer our Odd Shoe Scheme. Instead of buying two separate pairs of shoes, you can buy one pair that fits both feet. Handy!\n\nThere is a surcharge for this service – 25% for children, and 50% for adults, on top of the usual shoe price. We recommend that both shoes are tried on for suitability and that guidance is taken from our staff before purchasing. For further information please get in touch with your local store or [Contact Us](en-ie/contact-us).\n\nYou can also [Book a Kids Fitting](en-ie/measureandfit-in-store) to avoid the queue."}],"accordionAnchorId":"childrens-feet-size-issues"},{"accordionHeading":"Why can't I find shoes in my child's size?","accordionBody":[{"richText":"We’re always working to improve our range, but unfortunately, it’s not possible to offer all styles in all sizes.\n\nIf you’d like help choosing a style in your child’s size, pop into your local Clarks store and chat to one of our fitting experts, or please [Contact Us](en-ie/contact-us).\n\nTo avoid any queues, you can also [Book a Kids fitting](en-ie/measureandfit-in-store) in advance."}]},{"accordionHeading":"A product I want is out of stock. How do I know when it will be back?","accordionBody":[{"richText":"If something is due back into stock, you will see an option on the product page to receive a notification email. Select your required size and width, enter your email address and re-visit the page when you receive your notification. Stock is not reserved so we recommend acting quickly when notified so you don't miss out.\n\nYou can also check if the style you’re looking for is available in your local Clarks store – simply visit the Check stock in local store link and enter your postcode.\n\nStruggling to find a style in your size? We recommend speaking to a fitting expert in your local Clarks store, as they may be able to suggest a different size and width combination, or similar styles, to suit you.\n\n[Find a store near you](en-ie/store-locator)"}]},{"accordionHeading":"How do I keep my shoes looking their best?","accordionBody":[{"richText":"Making sure your footwear fits properly is the first step to keeping shoes in tip top condition. If your shoes are too small, they may overstretch with wear – if they’re too big, creases may appear on the uppers over time.\n\nExplore our specialist [Shoe Care range](en-ie/shoe-care) to keep your favourite shoes looking great for longer. Our expert cleaning and caring products restore well-loved pairs to their best, while all-weather protection future-proofs your footwear against everyday wear and tear."}],"accordionAnchorId":"shoe-maintenance"},{"accordionHeading":"Can I buy Shoe Care online?","accordionBody":[{"richText":"Yes! Shop our specialist [Shoe Care](en-ie/shoe-care) range of cleaning products, creams, balms, sponges, protector sprays and polishes to restore well-worn pairs to their former glory, and keep your favourite shoes looking their best for longer."}],"accordionAnchorId":"shoe-care"},{"accordionHeading":"Why is it important to wear the correct size shoes?","accordionBody":[{"richText":"Wearing correctly fitting shoes is not only the secret to happy, healthy feet – it also helps maximise the lifespan of your pairs.\n\nShoes that are too big can cause us to walk awkwardly, as well as creating creases in the shoes’ upper materials – not the best look! Shoes that are too large might also mean the shoes rub your feet or cause you to curl your toes to ‘grip’ the shoes. This can lead to aching feet and other longer-term foot health issues, naturally, we all want to steer clear of.\n\nShoes that are too small can be uncomfortable, as they restrict movement of feet – as well as possibly creating concerns like blisters or bunions. Shoes can stretch or become damaged, too, causing accelerated wear and tear.\n\nChildren’s feet aren’t fully formed until their late teens, which means their bones can be manipulated easily. Prolonged time in shoes that are too small can impact how feet develop, which is why Clarks shoes have built-in growing room to encourage natural feet and walking development.\n\nFor further ways to find your best fit, we recommend visiting a Clarks store, where our trained staff will be happy to advise you on size, help you find the most comfortable fit in your favourite styles, and advise you how to check that your shoes fit well.\n\n[Find a Store near you](en-ie/store-locator)"}],"accordionAnchorId":"correct-size-shoes"},{"accordionHeading":"Can I get special assistance during my child’s fitting in store?","accordionBody":[{"richText":"Of course. At Clarks, we want to provide inclusive fitting experiences for all children. If your child finds busy spaces overwhelming, our trained fitters can find a quiet, comfortable space in the store.\n\nAnd if you'd like to visit us during a time with fewer crowds, noise and bright lights, then we offer Quiet Time appointments. To book, just call your chosen store directly using the phone number in our[ store locator](en-ie/store-locator).\n\nSome of our stores are also able to hold Quiet Evenings or perform fittings outside of regular hours to cater for individual needs. Please contact your local store for a chat about the options they can provide.\n\n[Book a Kids Fitting](en-ie/measureandfit-in-store)"}],"accordionAnchorId":"special-assistance"},{"accordionHeading":"Why does my size/my child’s size vary between shoe manufacturers, or different styles?","accordionBody":[{"richText":"In the same way clothes size can vary by the style and fit of the garment, our shoe size can be different depending on how the shoes are manufactured, as well as their shape and the material used.\n\nThe size you need can also vary depending on the temperature of your feet. In summer, a slightly larger shoe may suit you better; with heat, your feet might increase in size a little.\n\nThe thickness of your child’s socks can impact how their shoes fit. We encourage your child to be measured and fitted with socks on – however, if you do have their shoes fitted without socks, we advise that they try the shoes on at home with socks on, to make sure they have the most comfortable fit."}],"accordionAnchorId":"size-variations"},{"accordionHeading":"What if I have had my child in the wrong size shoes?","accordionBody":[{"richText":"Don’t worry, it’s not the end of the world! Wearing a size that’s not quite right for a short period of time won’t cause any lasting damage to children’s feet, or their growth and development."}],"accordionAnchorId":"wrong-size-shoes"},{"accordionHeading":"Who writes the reviews on the Clarks website?","accordionBody":[{"richText":"Reviews are written by customers who have bought our shoes online or in a Clarks store. Our reviews are managed by an independent third party. All reviews that meet guidelines are published to give an honest, informative view of our products."}],"accordionAnchorId":"reviews"},{"accordionHeading":"Why hasn’t my product review appeared online?","accordionBody":[{"richText":"An independent agency checks that all reviews meet our guidelines before they are published, so there might be a short delay before it appears on our website. If your review doesn't meet our guidelines, we'll let you know and give you an opportunity to edit and re-submit it."}],"accordionAnchorId":"review-not-published"},{"accordionHeading":"My child has orthotics, what size do you recommend?","accordionBody":[{"richText":"If your child has orthotics, we recommend visiting your visit local [Clarks store](/en-ie/store-locator) for further advice."}],"accordionAnchorId":"orthotics"},{"accordionHeading":"For the pram shoes range, will I need to measure my baby's feet?","accordionBody":[{"richText":"Nope! The size selection will be made based on your baby’s age. Here are some simple checks to make sure their style is a good fit\n\n* Shoes should go on the feet easily without any obvious restriction.\n\n* There should be at least 10mm of space in front of your baby’s toes so they can wriggle and grow.\n\n* There should be a good ripple of material across the top of the foot with no restriction at their instep.\n\n* Shoes should stay on feet if you gently tug them.\n\nWe’re more than happy to help you select the right shoes for your baby. Please pop in to your local Clarks store for expert guidance."}],"accordionAnchorId":"pram-shoes"}]},{"_meta":{"schema":"https://clarks.com/content/c-bottom-spacing.json","name":"Bottom Spacing 24px","deliveryId":"7391f1c5-dcf9-4196-b908-7f24dc640757"},"bottomSpacing":{"mobile":"S/24px","desktop":"S/24px"}}]}}}]}